FAQs


Are you affiliated with wheelswingshobbies.com?

Yes.  Wheels and Wings Hobbies has a retail store as well as a e-commerce web site.

The www.wheelswingshobbies.com site is the static web site for the retail store.

This is the e-commerce site for Wheels and Wings Hobbies.

Are all the products from the retail store available on the e-commerce web site?

That is the long term goal.

In our initial phase, which we are currently in, we will be adding kits from our Collections as well as products from our retail store.

We will be moving slowly at first to ensure that we get the ordering and shipping processes correct. As we become more comfortable with the e-commerce processes we will increase the speed at which Collection kits and products from the retail store are added to the e-commerce web site.

Do you sell Remote Control (R/C) Cars, Boats, Airplanes, Helicopters and parts?

No we do not.

Do you sell diecast Cars, Aircraft, etc?

No we do not.

Do you sell trains, train sets?

No we do not.

Do you sell rockets, engines, etc.?

No we do not.

 Do you sell puzzles?

No we do not.

We can, however, special order a number of Sunsout items.  Simply go to the "Contact Us" section and send us a message and we will respond as quickly as possible regarding you request.

 Do you build models on commission?

We do not provide this service.

 Do you buy collections of model kits?

Yes we do. We pay a fair price outright for collections large or small.

Collection must be unbuilt models only.

We do NOT accept collections on consignment.

Please go to the "Contact Us" section and send us a message regarding the details of your collection and we will respond as quickly as possible.

 How can I order product if I live in Quebec?

Due to the changing requirements of the QST tax laws in the province of Quebec and as we do not track dollar amounts being shipped into a geographical area, we have decided to not ship product from our e-store in the province of Quebec.

However, if you can purchase from our bricks and mortar store, Wheels and Wings Hobbies.  To purchase product there are two possible methods:

  1. Call our store at 416-752-0071 and order your products.
  2. Send us an e-mail to customerservice@wheelswingshobbies.com with your order.